Social Profile Grouping

Use social profile groups to create and schedule messages across multiple social accounts. This feature is ideal for teams managing multiple accounts for various franchises or locations, or any business with a large social media presence. Group social profiles by brand, region, etc. to instantly create messages for all your social profiles simultaneously.

How to Create Social Groups

  1. From your calendar, open Settings
  2. Click on the Social Profiles tab
  3. Click Add Group in the upper left corner
  4. Edit the Group Name field and select the profiles you would like included in the group
  5. Click Create
Please note that each social profile can only be added to one Social Group. Pinterest is not available for use in Social Groups.

How to Use Social Groups

  1. Create a new social message and click Add Social Profile
  2. Your Social Group(s) will appear at the top of the dropdown list
  3. Click on the group name to add the group, or click the arrow icon next to the group to select individual social profiles from the group

How to Manage Social Groups

  1. From your calendar, open Settings
  2. Click on the Social Profiles tab
  3. Next to the Social Group, click the More Options menu
  4. Select Edit to manage the group name or add/remove social profiles from the group
  5. Select Ungroup to delete the Social Group — this action will only remove the group, it will not delete the social profiles in the group or affect scheduled social messages
Live Chat