Billing FAQs
Read frequently asked billing questions and answers below.
- How do I switch my billing frequency?
- What payment methods do you support?
- Can I be invoiced?
- Will I get a reminder before my subscription renews?
- What happens if a payment fails?
- Vendor Information for Managed Plans
How do I switch my billing frequency?
Social and Agency Calendar
- From your calendar, open Settings
- Click Billing
- Click the ellipsis menu near your calendar subscription and select Change Plan
- From here you can switch between monthly and annual billing cycles.
Content Calendar, Agency Pro, and Marketing Suite
Contact your CSM or email billing@coschedule.com to make this type of change. Back To TopWhat payment methods do you support?
Social and Agency Calendar
Credit card, bank account, Apple Pay (in Safari browser), and Google Pay (in Chrome browser).Content Calendar, Agency Pro, and Marketing Suite
See the Vendor Information for Managed Plans section below. Back To TopCan I be invoiced?
Social and Agency Calendar
No, payment is automatically charged upon monthly or annual renewal.Content Calendar, Agency Pro, and Marketing Suite
Yes, please contact your CSM or email billing@coschedule.com for more information. Back To TopWill I get a reminder before my subscription renews?
Annual Subscriptions
An email reminder of annual subscription renewals will be sent to the owner of the account before the renewal date.Monthly subscriptions
Renewal reminders are not sent for month-to-month subscriptions. Back To TopWhat happens if a payment fails?
Social and Agency Calendar
After the first failed attempt to collect a payment, your invoice will become past due and you will lose access to your calendar. We'll attempt to collect payment another seven times in the next month before marking the invoice as unpaid and canceling the subscription. After each failed payment attempt you'll receive an email with a link to update your payment method. If you need further assistance, please contact support.Content Calendar, Agency Pro, and Marketing Suite
For information about payment fails, please contact your CSM or email billing@coschedule.com. Back To TopVendor Information for Managed Plans
Below you will find CoSchedule's vendor data information which includes information typically used in the accounts payable &/or accounts receivable process.Legal Name & Physical Address
CoSchedule, LLC 318 E. Broadway Ave Bismarck, ND 58501Billing Contact Information (email & phone)
Billing@coschedule.com (701)595-0567Business Designation & Tax ID Information
CoSchedule is a Limited Liability Corporation (LLC) CoSchedule's tax ID is 46-5195650Banking Information (can be used to send check & ACH payments)
Please contact your CSM or email billing@coschedule.com.CoSchedule Supports the Following Payment Methods
Note, all subscriptions to the Content Calendar, Agency Pro, and Marketing Suite product line are minimum of 12 months terms and annual payments are the default payment cycle. See your CoSchedule invoice for full updates.- Credit Card (net payment terms are due upon receipt)
- Check (net payment terms are 15 days)
- ACH (net payment terms are 15 days)
- CoSchedule can support ACH payments from non-US based customers; a unique SWIFT code can be generated upon request
