Common issues and frequently asked questions.

Troubleshooting

FAQs

Instagram Personal Account Changes

Facebook Group Announcement

Frequently Asked Questions about CoSchedule’s Marketing Intelligence Assistant

Why is my social message not showing the correct link image?

Error Messages

No More Types and Pinterest Has Rejected This Request

Pinterest denied publishing social message because limit was reached

Creating Social Messages for Old WordPress Posts

How much storage do you offer and what are file size limits?

Why do I have to reauthenticate my Facebook or Instagram accounts all the time?

Why are my Bitly links broken?

Why Is “CoSchedule App” Showing up on My Facebook Group Posts?

Why Didn’t My Social Messages Publish?

Why Didn’t My Messages or Post Go Out? (Draft Status)

Why Can’t I Connect My Personal Facebook Profile?

Which Browsers Does CoSchedule Support?

Where is My WordPress Data Stored?

What Kind of Support Do You Offer?

We had trouble sending the photo(s) which are attached to this message

Video is still being processed

WordPress Issues

Use CoSchedule with the iThemes Security Plugin

Use CoSchedule When Your Website Has Restricted Access (Firewall)

There were no images attached to this message or the images are still being processed

The user must be an Admin of the Page in order to impersonate it (Facebook)

The service responded in an unexpected way and may prevent publication of this message.

Problem with your server’s timestamp

Post Titles are Being Overwritten by Email Address

CoSchedule WordPress Plugin Conflicts

Invalid File Type

If You Change Your WordPress Domain Name or Host

How to Deactivate and Reactivate the CoSchedule WordPress Plugin

How to Change the Owner of Your Calendar

Facebook reported it couldn’t accept your message because it is experiencing unexpected downtime

Facebook noticed some irregularities with the image associated with this message

Facebook encountered an error because your message contains a missing or invalid image

Facebook does not allow you to share Facebook event links with their API

Facebook denied CoSchedule’s request to send this message for this user

Facebook blocked this message from being sent

Facebook Open Graph data did not match the message

Does CoSchedule Have a Public API?

Could Not Reach WordPress Admin

Can I use the Grammarly browser extension with CoSchedule?

Can I Use CoSchedule with Squarespace, Joomla, or Drupal?

Can I Schedule Repins on Pinterest?

Can I Print a Copy of My Calendar?

Can CoSchedule Publish to LinkedIn Groups?

Can CoSchedule Publish Facebook Events?

What Are the Best Image, Video, and GIF Sizes for Social Messages?

Why are URLs not being posted in the content of my Link-Type Messages?

Social Network Issues

How to Reauthenticate a Social Profile

How to Add Emojis

How to Change Your WordPress Timezone